By using this website (www.VanillaSlate.com) and any of its digital platforms, you agree that you are using it at your own risk. If by any time you do not agree with the Terms & Conditions, please do not continue to use the website and its other digital platforms or services.

Permitted use of website:

We prohibit the use of the Website and any of its functionalities, features and content, in any manner other than expressly indicated. You agree to use the Website and the Services in a safe and responsible manner and to comply with any applicable laws and regulations. You agree you must not interfere or disrupt the platforms, servers or networks connected to the Website. You agree you may not use the Website or Services for any purpose that is unlawful, or to solicit the performance of any illegal activity, or other conduct that infringes the Company’s rights or the rights of others.

Email list:

By making an inquiry or purchasing an item or Service through the Website, you will be added to our email list. If you do not want to remain on our database, you can simply follow the instructions on the form to update your subscription or data preferences, unsubscribe from our email communications or email at any time.

E-decorating:

If you choose to purchase an e-decorating  Service through the Website, you will be provided a link via email to be taken to a questionnaire platform provided by a third party to provide details and images regarding your project. By doing so, you agree to the following:

  1. you accept responsibility for providing the correct contact and payment details;
  2. you agree that the information you provide through the questionnaire can be used by us for the purposes of consultation;
  3. you agree that payment must be made in full at time of booking the consultation;
  4. the e-decorating package is non-refundable;
  5. if you need to change the details for the room that you bought the package for, you must contact us within 24 hours of the time that you submitted your questionnaire;
  6. Failure to contact us within this 24 hour time period will result in an additional fee if Vanilla Slate Designs has already started working on your project and need to make changes to your design.
  7. you give permission for us to contact you via email or phone as provided on our website or via the questionnaire.
  8. The timeline of 7 business days for an e-decorating package is just an indication, and it will depend on the number of projects currently in the pipeline for Vanilla Slate Designs. The client will be updated regularly on the process.
  9. The 7 days only kicks off once client has submitted the questionnaire, room photos and room measurements.
  10. Once the design concept has been delivered to the client, the client has the right to request one furniture change form the final presentation.
  11. Design concept will be provided in PDF format to client via email.
  12. The designs that Vanilla Slate Designs provides are intended as a recommendation only. Vanilla Slate Designs will provide details of where to buy all our recommendations but cannot be held responsible for changes in price, stock issues and accuracy of this information. It is up to every customer to then act on these ideas and decorate their home.
  13. Interior Design is a subjective art and profession. Because of this Vanilla Slate Designs cannot guarantee that clients will always like their recommendations for E-decorating or any other decorating services provided by Vanilla Slate Designs. Unfortunately, Vanilla Slate Designs cannot provide any refunds if this is the case. However, please do feel free to contact us and we will be happy to discuss the design concepts further over the phone and make further recommendations.
  14. E-design client agrees to provide photos of the e-design project after completion.
  15. Vanilla Slate Designs reserves the right to use any project drawings and/or photos for promotion of design services on social media or our website with the explicit guarantee that client privacy will be protected

 

ONLINE STORE TERMS

PRICES

Our Products and Services may be subject to change without notice. We reserve the right at any time to modify or discontinue any Services or Products without notice at any time. We reserve the right and shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of any Services or Products.

CREDIT CARD PAYMENTS

We accept credit card payments for the E-Decorating online Services. You agree that we will not be held liable for any loss you incur arising from your payment by credit card or use of our payment gateway unless caused by fraud or negligence we are responsible for. To the extent that you provide us with your credit card(s) information for payment on your account, we shall be authorised to charge your credit card(s) for any unpaid charges on the dates set forth herein.

PROMO CODES

From time to time, we may offer Promo Codes that you can use when purchasing products or services through our Website. It is your responsibility to enter the code at checkout. At our sole discretion, we may cancel, modify or suspend the Promo Code.

THIRD PARTY LINKS

The Website may contain links to third party websites or resources. You acknowledge and agree that we are not responsible for the information, services or resources of any third parties, nor do they imply any endorsement by, or affiliation with us. We do not guarantee, represent or warrant that the content of any third party is accurate, legal or inoffensive, or that they will not contain viruses or otherwise impact your hardware or software. Unless otherwise stated, these Terms and Conditions only cover the use of this Website and our Services. Any other link will be covered by the terms and conditions of that website or resource, of which we are not responsible for. You acknowledge it is your sole responsibility to assume all risk arising from your use of any such websites, services or resources.

PRIVACY INFORMATION

While we will take precautions to ensure the Website is secure, no data transmission over the Internet can be guaranteed as totally secure. We do not warrant and cannot ensure the security of any information transmitted to, from or by us using the Website or Services, and any information that you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take all necessary and reasonable steps to preserve the security of such information.

 

VANILLA SLATE DESIGNS (PTY) LTD SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION WITH SERVICES, BUT YOU AGREE THAT YOUR SUBMISSION OF ANY INFORMATION IS AT YOUR SOLE RISK, AND YOU HEREBY RELEASE VANILLA SLATE DESIGNS  FROM ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

 

COPYRIGHT POLICY

You acknowledge and agree that the Website and the Services contain information, content and material that is owned by us, and is protected by all intellectual property and copyright laws recognised throughout the world, (including the Copyright Act 1968 (Cth) and/or The Digital Millennium Copyright Act (DMCA) 1998 (USA) whether existing under statute, at common law or in equity, now or hereafter in force.

 

You are prohibited to copy, distribute, share and/or transfer information, content and material from the Website or Services (and/or their associated username/passwords) you purchased to any third party or person. In some cases, we may encrypt, force password and/or stamp license details (including customer name, address etc.) to ensure additional safety. Except as permitted by the Copyright Act 1968 (Cth) and/or The Digital Millennium Copyright Act (DMCA) 1998 (USA) no part of the Website (including any content, information or material posted on the Website) may be reproduced, copied, published, framed, or transmitted in any form or by any means without our prior written consent. No part of the Services may be used, reproduced or exploited in any form or by any means, except as expressly permitted by the Terms and Conditions.

 

Specifically, all works, digital products, e-books, PDF downloads, resources material, videos and online content are subject to copyright protection. You are prohibited to copy, distribute, share and/or transfer the product/s (and/or their associated usernames or passwords) you purchased to any third party or person. In some cases, we may encrypt, force password and/or stamp license details (including customer name, address etc.) on its digital products to ensure additional safety.